Frequently Asked Questions

Here you’ll find answers to the most commonly asked questions about engage. If you can’t find your question in the list, reach out to us and we’ll get back to you as soon as possible with an answer.
What is engage?

engage is a cloud-based solution that can be used by brands and consumers alike to verify the authenticity and compliance of products, get crucial product information, and deploy marketing campaigns, all with a simple scan of a smartphone.

Who is engage for?

engage can be used by consumers looking for more information on the products they’re interested in, from authenticity and compliance to ingredients, expiration dates, side effects, origin, and more. Brands can use engage to communicate with users in real time, oversee their global supply chain, identify counterfeiting attempts, and activate special offers and loyalty programs.

How does engage work?

The app can be downloaded on any smartphone and it uses the device’s camera to scan product labels, tax stamps, and other security features to verify authenticity and access product information and offers.

What types of businesses can use engage?

engage can be used by brands in industries like automotive, pharmaceuticals, beauty and cosmetics, wines and spirits, over-the-counter drugs and supplements, security documents, and more.

What kinds of products can users scan with engage?

End users of the app can scan anything from tax stamps on wine bottles, security features on important documents, cosmetics and skincare products, car parts and accessories, prescription medicines, and more.

Is my personal data safe with engage?

Any use of your personal data complies with GDPR regulations, so you can rest assured your data is safe with us. Your personal data will be stored exclusively on our EU data centers. You can still use engage to scan products and get product information without creating a user account. However, without an account, you won’t be able to participate in special offers and promotions, you won’t be able to provide feedback, and won’t receive alerts regarding your favorite products.

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